| Yahoo Sucks |
| MyYahoo at Yahoo.com really sucks. Something bad is happening with Yahoo. Their customer service has fallen by the wayside. What used to me an incredible service has become inept. The past month I've not been able to access my MyYahoo page more than half the time. It comes in and out. When in, it offers old data half the time. I can't access the TV listings anymore. Even though when I do get my sporadic access to MyYahoo, I click the link to the new TV listings and they don't show up. Yahoo has to be going through some major shakeup to be offering such poor service. I've added a custom Google page which I have to use at least half the time to access the things I want to access. But all my RSS feeds are on MyYahoo. I'll probably have to switch them if Yahoo doesn't get its act together soon. This is just not fun. If you're going to offer a service, you have to staff up to provide that service -- or not offer it. Labels: customer service, MyYahoo, Yahoo |
posted by John Kremer @
6:18 PM
2 comments |
|
Open Horizons, P.O. Box 2887, Taos NM 87571 Phone: 575-751-3398 Email: John Kremer Copyright © 2008 by John Kremer. All Rights Reserved |
2 Comments:
I've used yahoo since 98 and I must agree with you. It used to be exciting and intriguing to jump on yahoo. Now? If you ever go into yahoo chat it's mainly infested with cockroachian bots and pedos galore. When My Yahoo comes up its like waiting for molasses to drip and as you stated, everything isn't getting updated as quickly as it should. Perhaps a rallying of the troops to kick some Yahoo ass would work? Any suggestions? laughs wickedly
Hello, John.
I'm sorry to hear of your frustration with yahoo. This probably won't make you feel any better, but poor customer service seems to be everywhere. I've noticed it in everything from restaurants to my hair salon.
I believe good customer service is what sets one company apart from another. In my own company I have set a standard of excellence. Our clients can be assured that they will receive the utmost attention to detail and care with their projects. Anything less is unacceptable. Even our blog posts are checked for errors.
As much as you've put out there in the world with your books, blogs and networks, I must say you've done a great job in delivering something not only useful but well delivered.
Thank you.
Kim Hillman
CEO of Up & At 'Em Publications
www.upandatempublications.com
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